PRIVACY POLICY
Last updated: February 24, 2025
This Privacy Policy describes how Heliogram LLC (“we”, “us”, “our”) collect, use, share, and protect your information.
Note: Please review this Privacy Policy carefully. By using our Services, you consent to the practices described herein.
Table of Contents
- Introduction
- Information We Collect
- How We Use Your Information
- Information Sharing
- Your Choices and Rights
- Data Retention
- Data Security
- Cookies and Tracking Technologies
- Third-Party Services
- Children's Privacy
- Changes to This Privacy Policy
- Contact Us
1. Introduction
At Heliogram, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our Services.
2. Information We Collect
We may collect various types of information about you, including:
- Personal Information: such as your name, email address, phone number, and other contact details when you register or communicate with us.
- Usage Information: details about your interactions with our Site and Services, including pages visited, time spent, and other analytical data.
- Device Information: information about the device you use, such as browser type, operating system, and IP address.
- Cookies and Similar Technologies: data collected through cookies and similar tracking mechanisms (see our Cookies section below).
3. How We Use Your Information
We use the collected information for various purposes, including:
- Providing, operating, and maintaining our Services.
- Improving, personalizing, and expanding our Services.
- Understanding and analyzing how you use our Services.
- Developing new products, services, features, and functionality.
- Communicating with you for customer service, updates, and marketing purposes.
- Processing transactions and managing your orders.
- Detecting, preventing, and addressing technical and security issues.
4. Information Sharing
We may share your information with:
- Service Providers: third-party vendors who assist us with payment processing, data analysis, email delivery, hosting, and customer support.
- Business Transfers: in connection with mergers, acquisitions, or asset sales.
- Legal Requirements: when required by law or in response to a valid legal request.
- With Your Consent: for any other purpose for which you have provided explicit consent.
5. Your Choices and Rights
You have certain rights regarding your personal information, including:
- Accessing and updating your personal information by logging into your account.
- Opting out of receiving marketing communications by following the unsubscribe instructions in our emails.
- Requesting deletion of your personal information, subject to applicable legal obligations.
Please note that some information may be retained as required by law or for legitimate business purposes.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We implement various security measures to protect your personal information. However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
9. Third-Party Services
Our Services may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third parties you visit.
10. Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without parental consent, we will delete it as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Heliogram LLC
Phone: 7022923123
Email: shui6234@gmail.com